Terms & Conditions
Last updated 2026. Please read these terms before booking a clean with us.
Bookings and quotes
Quotes are estimates based on the details you provide. Final pricing is confirmed once we understand the full scope of the job, including property size, condition and any additional requests.
Cancellations and rescheduling
We understand plans change. Please give us as much notice as possible if you need to reschedule or cancel a booking so we can offer the time slot to another customer.
Payments
Payment terms are confirmed at the time of booking. We accept the payment methods listed during checkout or communicated by our support team.
Access and safety
You agree to provide safe and reasonable access to the property for the scheduled clean. Please let us know about any pets, hazards or access instructions in advance.
Liability
We take care to protect your property during every clean. If an issue does arise, please contact us as soon as possible so we can put it right.
Contact us
Questions about these terms can be sent to Admin@prestidgecare.com.au or by calling 1300 720 270.